Shipping Policies
Please expect your orders to shipped out within a week or two, depending on how big the order is. Please make sure to select the correct shipping option depending on your order, as this will help me keep track of shipping. Tracking will be shared with you once it has been shipped out. All orders will be dropped off at the postal office anytime between 9am-5pm from Mon-Fri. Orders may take about 3-7 or 5-10 business days to be delivered to you. If your order has not arrived within 2 weeks, please contact me directly and I will do my best to help.
Please also note that when placing orders, your card will not get charged right away until your order has been fulfilled and charged.
Smaller orders (for sticker orders only and smaller prints like 4x6): These will be mailed out in stamped envelopes and are about ~73 cents. So please make sure to select "Stamped Envelope Shipping" in checkout if your order only has stickers and/or 1 small print (4x6). Stamped envelopes do not have tracking, but I will email you to let you know that it has been shipped and if it is domestic, it may take up to 3-7 or 5-10 days for international orders to be delivered.
If you order several 4x6 prints and more and other larger items like crochet, these will instead be shipped as First Class mail and sent in a bubble mailer or other packaging that best fits the order.
USPS First Class Mailing: This will be used for larger orders (8x10 prints and other larger items like crochet products and several more 4x6 prints) and prices may vary depending on weight & size. Larger orders will be sent out in a padded bubble mailers. A tracking number will emailed to you as well. It may take up to 5-10 business days for your order to arrive.
Refunds: I will issue a full refund to you if your orders have never arrived to the right destination. In order to receive the full refund, please use the Contact Form and share the correct order number and/or some form of proof of purchase so that I can make sure it is authentic. If your products come damaged during transit, only a partial refund will be issued, as I have no control over how shipping is handled after I drop packages off at the post office. Reshipments are available if requested.
Please protect & support small artists & small business owners!
Please note that all original artwork and products sold on this shop are copyrighted under my name (Shin Lee) & my business name. If you purchase any items from me, you may share on social media, but please make sure to credit and tag me so that I can see! If you see anyone stealing my art or trying to make a profit off of my art outside of my website or outside of my official social media accounts (Shiningleeshop on IG/Shining Lee Shop Facebook page/Shiningleeshop on TikTok or my art IG Shin_leeart), please kindly use the Contact Form and let me know ASAP, so that I can deal with it in a professional manner.
If you have any other questions/concerns about your order, please feel free to contact me directly via the contact form and I will do my best to respond to you as soon as possible. Thank you!